Return and Refund Policies

Return and Refund Policy

Thank you for shopping with us! We strive to provide high-quality products and a great customer experience. Please review our Return and Refund Policy below:

Returns

If you need to make a return or exchange an item, please reach out to our team and we will do the best we can. Some vendors at this time don't accept exchanges or returns. Therefore, we encourage you to carefully review your order before finalizing your purchase to ensure you are completely satisfied with your selection. 

 Refunds

We are committed to customer satisfaction and will work with you to resolve any issues with your order within reason. If you are unhappy with your purchase, please contact us within 5 days of receiving your item. We will assess your situation and determine an appropriate solution, which may include a partial or full refund, depending on the circumstances.

Refunds may be issued under the following conditions:

• The item is defective or damaged.
• The wrong item was shipped.
• Other valid reasons, as determined by our customer service team.

To request a refund, please contact our customer service team through our contact page on our website or via messenger on facebook, with your order details. We may ask for supporting documentation, such as photos of the item or packaging, to help us process your request.

Non-refundable items
Please note that certain items may be non-refundable, such as:

• Gift cards
• Personalized or custom-made products
• Digital products

Contact Us
If you have any questions or concerns about our Return and Refund Policy, please feel free to reach out to us through the contact page on our website.

Thank you for your understanding and your business!